Returns & Exchanges
WARRANTY
We built this company to create beautiful activewear that performs as hard as you do. Quality is the name of our game so, if our product doesn't perform for you, we're going to make it right— return your purchase within 30 days for a full refund.
RETURNS
If you tried on your bodysuit and just don't love it as much as you’d hoped, just send it back— simple as that! Making you happy will always be our top priority. We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within 30 days of purchase.
How to Return:
- Send us an email to returns@gravityathletica.com with your order number, the merchandise you wish to return and the reason for your return and we'll send you a return number for you to note down and include with your return.
- In order to be able to offer free shipping we have to charge $5 for returns, but our customer reps are super friendly and will usually waive this if you ask nicely!
- Print out the label we send you and affix it to the USPS Priority Mail envelope in which we sent with your original order. Place in the envelope the merchandise you're returning in its original packaging with hangtags attached and enclose a copy of your packing slip.
- Please write down the return number we gave you on the outside of the envelope where it's clearly visible. (This helps us process your returns quicker.)
- Drop the package off at your nearest US Post Office or UPS Store, and that's it!
- Please allow 14 days for us to receive and inspect your return merchandise, but rest assured we'll do everything we can to get your return processed right away.
- As soon as we've got your return processed, we'll refund the full price of the merchandise including any taxes you were charged. If you selected and paid for an expedited shipping method, unfortunately we can't refund you these charges. Depending on your bank, it might take up to two billing cycles for your credit to appear on your statement.
EXCHANGES
Love it but want to swap it for a different size or color? We get it. Send us an email to exchanges@gravityathletica.com and we'll get you out a new one and give you return instructions for the stuff you're sending back to us.